Return Policy

Return Policy and Refund Policy Overview


Our Commitment to You: At Insta Styled, we're dedicated to your complete satisfaction. We understand that sometimes a product may not be what you expected, and we've designed our returns and refunds policy to be as straightforward and fair as possible, in alignment with Pinterest's merchant guidelines.

30-Day Change of Mind Guarantee

  • Eligibility: Customers in the United States, Canada, or the European Economic Area (EEA) have 30 calendar days from receiving their items to initiate a return if they change their mind.
  • Process: To begin a return, please contact us at or use our returns portal. Make sure the items are unworn, unwashed, unused, and have the original labels attached.
  • No Restocking Fee: Insta Styled does not charge any restocking fees, ensuring a hassle-free return experience.
  • Return Postage: Customers are responsible for the return postage costs. We recommend using a trackable shipping method to guarantee your return arrives safely at our facility.

Faulty Goods Policy

  • Action for Faulty Items: Receiving an item that's not in perfect condition is disappointing, and we're here to rectify that for you.
  • Reporting Faults: Contact us immediately with your name, order number, product details, a picture, and a description of the fault for a prompt resolution.
  • Resolution: We offer to repair, replace, or refund faulty goods in accordance with your statutory rights.

    Fraud Prevention

    Insta Styled reserves the right to refuse returns in cases of suspected fraud. If your return is denied and you believe this is a mistake, please reach out to us for further discussion.

    Consumer Contracts Regulations

    • Cancellation Rights: If you're a customer in the US or EEA, you have 30 days from receipt of your order to cancel your contract with us. Please inform us via email or post to initiate your cancellation.
    • Refunds: Following a valid return, you will receive a full refund.

    How to Return an Item

    • Initiating a Return: Begin your return through our returns portal within 30 days of receipt. Follow the prompts to select your return method and send the item back to us.
    • Cost & Tracking: Please note, return postage is the responsibility of the customer. All returns are fully tracked via our portal for peace of mind.

    Refund Processing Time

    • It may take up to 44 days to process your refund, which includes up to 30 days for us to receive and process your return, plus up to 14 days for the banking system to process it.
    • Store Credit: For orders paid with a gift card, store credit, or voucher, a refund will be issued as an Insta Styled E-Gift Card.


    • Insta Styled does not offer direct exchanges. Please return your item(s) for a refund and place a new order for the replacement item(s) you'd like.